Now there is a yellow triangle top right corner by my initials.Īs per the description, it looks like an issue with your microsoft account. Does the error message look like below?ĪCCOUNT ERROR Sorry, we can't get to your account right now. Please help I live alone, and near 60, live in the boondocks, and do not have any computer people within a 4 hour drive How do I make the error message /yellow triangle go away and allow me to use the office home and student 2013 like it was working before. I already checked for all updates on my computer per your sites suggestions. Seems to have the word program very mixed up as it will preform some task but seems to lock me out of other normal things I usually do like spacing or changing font size just to name a few. When I tried to click on sign in it does nothing. All they returned was the card they had used to download. I have never had to sign in before the Office was installed in Dec 2013 by Best Buy. Error Message: did not realize I should have copied it down butĪfter error message it said to sign-out and sign back in. I finally got it to show me only for a moment what it means. Now there is a yellow triangle top right corner by my initials. I have been using my word and excel they were working fine.
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